Machine Service of XT LASER

Machine Service of XT LASER

XT LASER is the professional manufacturer of fiber laser cutting/marking/welding /cleaning machine.

adheres to put customers at the first place to provide complete installation, commissioning, training, maintenance, pro-sales and after-sales service for your company.

1. Pro-sale services

   Before signing a contract, our company provides customers a variety of production technology proposal, technical advice of laser equipment, sample specimens, equipment selection, and price etc.
   We welcome customers to visit our company and factory, and we provide customers reception staff, food, transportation and other facilities.

2. Sale of services

Based on the contract, we delivery laser machine to customers place safely within the specified time, and send engineer to install at user place.

Under the basic conditions of installation machine,

engineer will complete the installation and commissioning machine within 1-2 days for the user, so ensure neat, clean and orderly.

We provide technical training. After the installation and commissioning completed,

engineer will service buyer operator at least 5 days at buyer place or at seller factory until the operator can operate machine.

The training as follows:

• firstly,Training operating instruction of turning on and off machine;
• secondly,Meaning of panel and control parameters,
• thirdly,Training parameter selection range;
• forthly,Training control software operation ;
• Noted question in operating ;
• In addition we also provide users technical support related their producing products.

3. After-sale services

   To provide customers with all aspects of service.
   We promise:
   firstly, 2 years warranty for wholemachine
   secondly, Customer service will be feedback within 12 hours.
   thirdly, We provide machine lifetime maintenance services though warranty expires.
   forthly, Offered a wide range of hardware and software support after the warranty expires, enjoy free upgrades.

4. If you are interested in our fiber laser machine. Please free feel to contact us.

   Email: xintian132@xtlaser.com

   WhatsApp: 0086 15264852794

   The website: www.xtlaser.com