Machine operation and service for fiber laser marking machine-Ivy
Machine operation and service
Hello,welcome to XT LASER,here is introduce of Machine operation and service for fiber laser marking machine.
If you are looking for marking machine or interested in this machine. pls contact us at whatsapp:008617864184107. Email:xintian108@xtlaser.com
So here we go:
1. About machine operation
This machine is very easy to operate and no maintanence. Below files will be sent to you together with the machine, telling you how to use the machine in manual books and videos.
And in the future using, if you need more info or tests, we will share details by Google drive or youtube only to you with solution. This is link:https://www.youtube.com/channel/UC-2nqAe2R0loLoOP8oqMoFA?view_as=subscriber
Here is a comment from American customer:
Our confidence is not just coming from our quality, but also the feedbacks from customers. We would like to share more with you if you like.
2. About after sales service
Machine is with 3 years’ warranty, during which, all parts is guaranteed. Anything goes wrong, we will send you new using DHL which only costs 3 days, and with videos instruction you how to operate.
During using, any question or problem, you can always contact our after sales department or me. We’ll give you solution within 1 hour, through Skype/WhatsApp/Teamviewer. I’m always online till midnight, which is your morning time. Another USA customer’s feedback of service FYI:
Any question, pls just let us know.
Thanks and looking forward to your reply.
Best Regards,